Shipping

Orders are prepared after confirmation and shipped based on availability, address serviceability and courier timelines.

Delivery details

Please provide accurate contact and address information to avoid delays or failed delivery attempts.

Returns

Perfumes are personal-use products, so return eligibility may be limited and depends on condition, packaging and order status.

Damaged or wrong item

If an item arrives damaged or incorrect, contact support quickly with order details and clear photos for review.

Support

For delivery or return help, include the product name, order information and contact details.